Please read these Terms and Conditions ("Agreement") carefully before creating an account or using the services offered by alvashuttle.com ("Provider," "we," "us," or "our"). By accessing or using our platform, you agree to be bound by this Agreement.
Platform Only: Alvashuttle.com provides a software platform designed to facilitate logistics, guest manifests, and tracking management for shuttle service providers. We do not own, operate, manage, or maintain any shuttle vehicles, nor do we provide transportation services.
Independent Operators: Any transportation, shuttle services, or logistics managed through the Service are provided strictly by independent third-party operators. Provider is not responsible for the conduct, safety, delays, performance, or regulatory compliance of any shuttle operators, drivers, or their vehicles.
By creating an account, accessing, or using the Service, you agree to be bound by these Terms and Conditions. If you are using the Service on behalf of a company, hotel, or organizational entity, you represent and warrant that you have the legal authority to bind that entity to this agreement.
Subject to your payment of all applicable fees and compliance with this Agreement, the Provider grants you a limited, revocable, non-exclusive, non-transferable, and worldwide license to access and use the Service solely for your internal business and logistics operations.
You must register for an account to utilize the Service.
You agree not to use the Service to:
The Service relies on third-party mapping, geolocation, internet networks, and routing data (including GPS services and map APIs) to display vehicle locations and logistics. Provider does not warrant the absolute accuracy, completeness, or timeliness of any geographical, arrival-estimate, or live tracking data displayed on the platform.
While we strive for continuous platform availability, the Service is provided on an "AS IS" and "AS AVAILABLE" basis. We reserve the right to perform scheduled or emergency maintenance, which may result in temporary downtime. Provider is not liable for any logistical disruptions, missed shuttle pickups, airport/hotel delays, or business losses resulting from platform unavailability or wireless connectivity issues.
This Agreement commences on the date you accept it (by account creation or platform use) and will continue until terminated.
You agree to defend, indemnify, and hold harmless the Provider, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, and contractors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
To the maximum extent permitted by applicable law, in no event shall the Provider, its affiliates, or its licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, arising out of or relating to your use of or inability to use the platform.
In no event shall the aggregate liability of the Provider for all claims relating to the Service exceed the total amounts paid by you to the Provider for the Service in the twelve (12) months preceding the event giving rise to liability.
You agree that any arbitration or legal proceeding shall be limited to the dispute between you and the Provider individually. To the full extent permitted by law, no legal proceeding or arbitration shall be joined with any other or decided on a class-action or representative basis.
This Agreement and any disputes or claims arising out of or relating to it shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law principles.
Any legal suit, action, or proceeding arising out of or relating to this Agreement shall be instituted exclusively in the state or federal courts serving the City of SeaTac, Washington. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
Neither party shall be liable for any failure or delay in performance under this Agreement due to circumstances beyond its reasonable control, including, but not limited to, acts of God, war, terrorism, cyberattacks, systemic internet outages, cloud infrastructure failures, riots, embargoes, acts of civil or military authorities, fire, floods, severe weather, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
Nothing in this Agreement shall be construed to create a partnership, joint venture, employment, or agency relationship between you and the Provider. You are a customer utilizing a software platform, and neither party has the authority to bind the other or incur obligations on the other’s behalf.
If any provision of this Agreement is held by a court of competent jurisdiction to be contrary to law, invalid, or unenforceable, the remaining provisions of this Agreement will remain in full force and effect, and the invalid provision will be modified by the court to best accomplish the objectives of the original provision to the fullest extent permitted by law.
This Agreement, including selected pricing plans or explicit written addenda provided by the Provider, constitutes the entire agreement between you and the Provider regarding the Service and supersedes all prior or contemporaneous oral or written communications, proposals, promises, and representations.
We reserve the right to modify or replace these Terms at any time. We will provide reasonable advance notice of any material changes via email or through a prominent notice on the platform dashboard. Your continued use of the Service after the effective date of any modifications constitutes your binding acceptance of the updated Terms.